Advisory

Bridging the Investor Communication Divide

Three silent gaps that drain credibility and keep capital just out of reach.
Patrick Finucane
Author

Patrick Finucane

patrick@cem.ca

With over 25 years of experience working with CEOs and senior leaders, Patrick combines capital markets knowledge with expertise in strategic communication, operations and project management. His methodology draws on behavioral economics, cognitive psychology, and neuroscience to optimize investor engagement. As Managing Director of CEM Advisory, he has helped dozens of public company leaders transform their investor engagement outcomes.

I’ve recently returned from our Muskoka event, where we hosted nearly 800 twenty-minute 1-1 meetings—CEM’s signature format for matching exceptional growth-stage CEOs with skilled professional investors. Surrounded by experienced presenters who’ve raised capital successfully, I watched the same structural gaps appear across dozens of these meetings—gaps that leave opportunity on the table even for those who ultimately close their rounds.


Stephen Covey highlighted, as one of his “7 Habits of Highly Successful People,” to begin with the end in mind. Simple wisdom, rarely applied to investor presentations. Most CEOs don’t ask themselves: How do I want the investor left at the end of this meeting? What should they feel? What should they remember?

This principle is foundational to Communication Leadership: the strategic structuring of investor conversations to drive decisions rather than simply convey information. This approach separates good presenters from those who consistently convert investor interest into investment action.

Gap 1: The Missing Investment Thesis — The Hook

The first few minutes of most presentations often fail to address the investor’s most basic question: “Why should I care?


No size of the prize. No opportunity framing. CEOs dive into delivering information about the business—whether company history or operational detail—without providing the context an investor needs to assess.


Behavioral research on the “anchoring effect” shows that what comes first frames everything that follows. Without a strong Hook—a clear investment thesis delivered upfront—investors are compelled to process information without a decision framework. The result: “Interesting company, not sure why I’d invest.”


Learn more in our recent article about The Hook: Turning Investor Attention into Investor Action.

Gap 2: The Floating Middle

Presentation slide decks typically contain high-quality information—often, too much of it. Details aren’t structured around investment logic; they’re structured around operational completeness. What should reinforce the Hook instead creates processing burden.


This gap often appears when companies are executing well. Catalysts move, deals close, decks get updated the night before. New developments get incorporated as slides without rebuilding the narrative architecture. The irony: fast-growth companies executing at pace are often most affected by this dynamic.


This isn’t about dumbing down content. It’s about recognizing that operational detail can drown out the ‘investment narrative’. Even experienced investors struggle to connect dots when information flow overwhelms decision-making capacity.
Learn more about crafting an expert Investment Narrative.

Gap 3: The ‘Afterthought’ Close

The close gets rushed or skipped entirely. Time runs out. The meeting ends awkwardly or with operational slide 27.


Research on “recency effect” highlights that the last 60 seconds of a conversation or presentation has outsized impact on memory and follow-up action. The most critical moment for reinforcing the investment thesis too often becomes an afterthought when it isn’t planned in advance.

The Compounding Effect

When all three gaps appear together—weak Hook, unanchored middle, and missing close—even strong companies can leave investors thinking “interesting story, unclear investment case.” Not because the CEO failed to execute, but because the structure wasn’t optimized for decision-making.


Communication Leadership means recognizing these gaps and addressing them systematically—designing meetings where every element reinforces the investment thesis. The difference between good and great often comes down to intentional structure rather than better content.


To explore how to optimize your approach: Review our article on The Hook, check out our Masterclass “Mastering the 20-Minute 1-1 Investor Meeting,” or book a call to discuss your specific presentation challenges.